Americans reported $20.877 billion in internet crime losses in 2025, according to the FBI’s latest Internet Crime Complaint Center report. IC3 logged 1,008,597 complaints for the year. Cyber-enabled fraud accounted for about 85% of reported losses.
Investment fraud produced the largest losses at $8.65 billion. Business email compromise followed at $3.05 billion, and tech and customer support scams accounted for $2.13 billion. By complaint volume, phishing and spoofing led all categories with 191,561 reports. Extortion ranked second by count at 89,129, followed by investment fraud at 72,984.
The report (PDF) points to continued growth in several fraud categories from 2024. Investment fraud complaints rose from 47,919 to 72,984, while related losses increased from $6.57 billion to $8.65 billion. Government impersonation complaints rose from 17,367 to 32,424, and losses increased from about $405.6 million to $797.9 million. Tech support fraud losses climbed from $1.46 billion to $2.13 billion. Employment fraud losses rose to $362.9 million from $264.2 million a year earlier.
Cyber threats to critical infrastructure in 2025 continued to center on ransomware and data breaches targeting sectors such as healthcare, manufacturing and government. The FBI warned that these attacks can disrupt essential services and national operations, even when reported financial losses understate the full operational impact.
Older Americans Took the Biggest Hit
Older adults accounted for a large share of the losses. Complainants age 60 and older filed 201,266 complaints and reported $7.748 billion in losses, up 37% and 59%, respectively, from 2024. The average loss for that group was $38,500, and 12,444 complainants reported losses above $100,000. Investment fraud generated the largest losses among older victims at $3.52 billion, followed by tech support fraud at $1.04 billion, confidence and romance scams at $584 million, and business email compromise at $568 million.
Crypto Kept Driving Losses
Cryptocurrency remained central to many complaints. IC3 recorded 181,565 complaints with a cryptocurrency nexus and $11.366 billion in losses, up 21% and 22% from 2024. Crypto investment fraud accounted for 61,559 complaints and $7.228 billion in losses. Recovery scams tied to cryptocurrency produced 10,516 complaints and $1.4 billion in losses. Crypto ATM and kiosk scams generated 13,460 complaints and $389 million in losses.
AI Sharpened Old Scams
The report also tracked AI-related references in reported crime. IC3 received 22,364 complaints that included an AI reference and linked them to $893.3 million in losses. Investment fraud accounted for the largest share of those losses at $632 million. Business email compromise followed at $30.3 million, while tech support fraud and confidence or romance scams each topped $19 million.
Ransomware Losses Stayed Understated
Ransomware remained a reported threat, particularly in critical infrastructure, though reported losses were lower than those tied to fraud. IC3 received more than 3,600 ransomware complaints in 2025 and reported losses of $32.3 million. The FBI said ransomware losses in IC3 data are often understated because many victims do not include downtime, business interruption, remediation costs or other indirect losses in their filings.
The report said IC3’s Recovery Asset Team handled 3,900 financial fraud kill chain incidents in 2025 involving $1.16 billion in attempted theft. It was able to freeze $679 million, for a 58% success rate.
